Shipping Information

Delivery Within Australia

Only $9.95 delivery to anywhere in Australia! Orders over $85 ship FREE.

We only charge a single flat rate $9.95 delivery fee within Australia for all orders under $85, and if you spend more than $85 your shipping is free! Your candle will be wrapped up carefully and sent to you with full tracking within 3-5 business days.

We are located in Nowra NSW so the closer you are to us, the quicker you’ll receive your parcel. If you have not received anything within 10 days, please get in touch.

If you are not in a metro area, please allow additional time on top of the above dates.

Physical Street Address Preferred

Although we can send to a PO box, we prefer to send by courier because they take better care with your parcels and it is more cost and time efficient. If you choose to have your order shipped to a PO Box we will not be able to use a courier. PO Box Addresses will be sent via Australia post.

 

International Shipping

We can now ship to you Internationally!!!!

International Shipping Rates

New Zealand  Standard shipping $40

USA Standard Shipping $50: Delivery within 7-10 business days.

    PLEASE NOTE: We cannot send reed diffusers internationally.

    The shipping rate will be calculated at checkout depending on weight.

     

    Satisfaction Guarantee

    We’re perfectionists here and only send you items that we’d be happy to gift to the Queen. If your products aren’t up to scratch then please get in touch via email – amie@belovedscents.com.au

    Faulty/damaged items: Please provide a photo and we’ll send you a replacement for free.

    Change of mind: We are happy to refund or exchange. You will need to cover the cost for return postage to Nowra, and we’ll cover the postage cost for sending out your replacement item/s.

    We unfortunately cannot offer completely free returns as we are a small business and postage is not free.

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